Privacy Policy
Last updated: December 15, 2025
Senntra ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management platform and services in Namibia.
By accessing or using Senntra, you agree to this Privacy Policy. If you disagree with any part of this policy, please do not use our services.
Personal Information
- • Name, email address, and phone number
- • Profile information and photographs
- • Payment information (processed securely through DPO)
- • Event attendance and participation history
- • Location data (region within Namibia)
Automatically Collected Information
- • Device information and IP address
- • Browser type and version
- • Usage patterns and platform interactions
- • Cookies and similar tracking technologies
- • Provide and maintain our event management services
- • Process payments and transactions in Namibian Dollars (NAD)
- • Send important notifications about events and account activities
- • Connect you with relevant vendors and service providers
- • Improve our platform and develop new features
- • Comply with legal obligations under Namibian law
- • Prevent fraud and ensure platform security
We may share your information with:
- • Event organizers when you register for their events
- • Vendors when you make purchases or inquiries
- • Payment processors (DPO) for transaction processing
- • Service providers who assist in platform operations
- • Law enforcement when required by Namibian law
We never sell your personal information to third parties. All sharing is done in accordance with this policy and applicable Namibian data protection laws.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- • Encryption of data in transit and at rest
- • Secure payment processing through DPO
- • Regular security audits and monitoring
- • Limited access to personal information on a need-to-know basis
- • Secure data centers with physical and digital safeguards
Under Namibian law and our commitment to privacy, you have the following rights:
- • Access and review your personal information
- • Correct inaccurate or incomplete information
- • Delete your account and associated data
- • Opt-out of marketing communications
- • Request data portability
- • File complaints with relevant authorities
To exercise these rights, contact us at privacy@senntra.com
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Account information is typically retained for 7 years after account closure, in accordance with Namibian financial regulations.
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
Essential Cookies
Required for platform functionality
Analytics Cookies
Help us improve our services
Your data is primarily stored and processed within Namibia or the Southern African region. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
Senntra is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@senntra.com
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes via email or through our platform. Your continued use of Senntra after such modifications constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@senntra.com
Phone: +264 61 123 4567
Address: 123 Independence Avenue, Windhoek, Khomas Region, Namibia
For general inquiries, visit our Contact page